Service Inventory refers to:

Service Inventory refers to:

• A. items in transit
• B. materials held in stock for sale
• C. activities carried out in advance of the customers arrival
• D. production line buffers

Answer: (C)

In service operations, inventory includes the capacity and preparations kept ready before the service is delivered—the things you do in advance so you can serve the customer promptly. This is why describing service inventory as activities carried out before the customer arrives fits best: it covers pre-service setup, staffing, and other readiness work that enable the service to occur smoothly. The other options refer to physical goods or buffers within production, which aren’t about preparing to deliver a service.